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Customer uploads can not be removed unless they break Google's content policies (off-topic, offensive, misleading). Flag really bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such requests and duplicated flagging can decrease profile trust signals.

Profiles that add media weekly show measurably higher views in the Performance tab than profiles that published as soon as at setup and then stopped. Deal with media as an ongoing deliverable, not a setup job. The old Insights tab was changed by the Performance tab in 2023 and significantly overhauled again in 2026.
A great weekly read takes five minutes and informs you whether category-level SEO work is landing. Efficiency splits searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (competitor or adjacent-brand questions). Increasing discovery ratio is the cleanest single indication that classification and material work is moving the profile beyond its existing audience.

Each action maps to a various stage of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 direction requests is performing far better than one with 5,000 views and 50 demands.
The 2026 upgrade included a brand-new row that divides impressions by surface: traditional regional panel, Maps AI summary card, and Google AI Overviews in the organic SERP. Track AI-surface share a rising percentage of views coming from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing grounding content (item descriptions, comprehensive evaluations) or is completing in a vertical where Google has not yet rolled out summaries.
The criteria is indicative rather than definitive you can not see which peers are included however sustained below-median efficiency on views or action rate is a signal to examine main classification, description completeness, and media freshness. Pull Efficiency data into Looker Studio via the official GBP connector for cross- location reporting.
Google has described regional ranking as a function of 3 factors for over a decade: distance, importance, and prominence. That framing still holds in 2026, but each factor has gathered sub-signals that separate top-performing profiles from stagnant ones. The result of agentic search AI assistants providing inquiries on behalf of a user has even more blurred proximity by expanding the radius of what counts as "near me". Still the single largest factor for a lot of regional questions.
A dental expert whose description checks out "Household dental practitioner offering cleanings, whitening, veneers, and pediatric care" will match more discovery queries than one that checks out "Your trusted local dentist". The most complicated element. Includes backlink profile of the connected site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, evaluation speed, review belief, and offline brand name acknowledgment (news mentions, sponsorships).
A different sub-signal that Google has increasingly weighted. Profiles getting fresh evaluations weekly outrank otherwise-equivalent profiles whose most current review is 3 months old. Cadence matters more than volume at the margin. Tie evaluation demands to a functional turning point (service completion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directory sites and not others each disparity makes Google slightly less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with rich grounding content (in-depth reviews, substantive items, connected service pages) are pointed out inside Introductions; thin profiles are left out. Cross-reference with our for context on the 2026 shifts. Whatever above still applies when you run one profile. The mechanics alter materially above about 10 areas. The legacy per-profile user interface sunset in 2025 all management now flows through with Location Groups, business Profile API for programmatic updates, and a solidified policy framework that specifically attends to AI-generated content.
[target2:anchor_exact1]A dental professional whose description checks out "Household dental professional offering cleanings, whitening, veneers, and pediatric care" will match more discovery queries than one that reads "Your trusted regional dental practitioner". The most intricate aspect. Includes backlink profile of the linked site, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, market directory sites), review count, evaluation velocity, evaluation belief, and offline brand name recognition (news discusses, sponsorships).
Profiles getting fresh evaluations every week outrank otherwise-equivalent profiles whose most recent review is three months old. Tie evaluation requests to an operational milestone (service conclusion, delivery, follow-up call) so the cadence is automatic rather than campaign-driven.
[target1:anchor_exact1]Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google slightly less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding material (detailed reviews, substantive items, linked service pages) are cited inside Overviews; thin profiles are left out. Whatever above still applies when you run one profile.
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